We got not just a replacement machine, but the next tier up. It's got twice the memory, twice the hard disk, and a Blueray player as part of the machine itself. It has a completely different motherboard, so hopefully will have none of the problems the old machine had. Given that I've been running PC's since the OS fit on a single 3.5 inch floppy disk, and that I haven't had this level of problems with any of them but this one, I am hopeful that this completely new machine will have a good chance of being and staying good.
It also pleases my Chinese nature that the new machine retails for a good 40% more than we paid for the defunct one.
So many thanks to everyone that gave advice, and were supportive about all the problems I've been having with the machine... I appreciate it a lot.
*laughs* AND I put in another call to Verizon's support system to get the darned new cell phone working (it hadn't been registered in the activation system is all) it is working just fine and kept my grocery store list quite well when I rode my bike into get it.
*crosses fingers and touches wood* I hope this will be the last of my electronics problems for a little while. I'll burn some incense, just in case, too. *laughs*